Area Coordinator for Housing Operations

The University of Arkansas at Monticello (UAM) is seeking an Area Coordinator for Housing Operations to join our Housing and Residence Life team.

Located in Monticello, Arkansas, UAM is a public university within the University of Arkansas System. Our close-knit campus environment provides professionals with opportunities to build meaningful relationships with students, collaborate across campus, and make a direct impact on the university community.

This position provides an opportunity to develop professional experience in housing operations, facilities management, occupancy management, student development, and staff supervision while working directly with students and campus partners.

Position Summary:

The Area Coordinator for Housing Operations provides oversight of the day-to-day operations of UAM's residence halls and university apartments.

The position manages housing assignments and occupancy through StarRez Housing Management Software, coordinates facilities and custodial needs, supports housing transitions and summer conferences, and assists with student development, conduct, and crisis response.

This role provides broad experience in housing administration, operations, facilities coordination, data management, assessment, and student support to prepare the successful candidate for future advancement in Housing and Residence Life.

Key Responsibilities:

• Coordinate the day-to-day operations of residence halls and university apartments.
• Manage housing applications, assignments, room changes, cancellations, contracts, rosters, and occupancy data through StarRez.
• Generate and analyze housing and occupancy reports to support departmental planning and decision-making.
• Coordinate housing selection, opening, closing, break housing, and transition processes.
• Conduct room inspections and monitor room readiness, maintenance, furniture, cleanliness, and safety.
• Serve as the departmental liaison with Facilities Management and monitor work orders through completion.
• Provide operational oversight of custodial services and residential cleaning schedules.
• Support student engagement, programming, conflict resolution, and student success.
• Participate in the professional on-call rotation and respond to residential emergencies.
• Supervise student workers and provide operational oversight of custodial staff.
• Participate in university committees, recruitment, orientation, and other departmental initiatives.

Minimum Qualifications:

• Bachelor's degree from an accredited institution
• At least one year of professional experience in Housing and Residence Life, Student Engagement, facilities operations, or a related field
• Working knowledge of StarRez or a comparable higher education housing management system.
• Strong organizational, interpersonal, and communication skills
• Valid Driver's license
• Ability to work weekends

Preferred Qualifications:

• Experience supervising student employees
• Experience with housing occupancy management and facilities operations
• Experience with student conduct administration
• Experience using StarRez for housing assignments, occupancy management, reporting, and room inventory.